Version of 12 November 2026.
IP Toria, a sole proprietor registered in Kazakhstan, 12 Masanchi Street, Otegen Batyr village, Ili District, Almaty Region, Republic of Kazakhstan ("we", "the Provider") offers anyone ("you", "the User") the use of the enaso app on the terms below. This is a public offer under the Civil Code of the Republic of Kazakhstan. Legal questions and claims: lawyer@enaso.org. Data questions and anything else: support@enaso.org.
2.1. By signing up for or using the App you accept these Terms and the Privacy Policy in full. If you do not agree, do not use the Service. A Subscription agreement is made when you pay.
2.2. You must be at least 13 years old. If the law of your country sets a higher age at which you can consent online on your own (for example 14 or 16), until that age the Account is created and managed by a parent or legal guardian. Users under 18 buy Subscriptions only with a parent's consent.
2.3. How we handle data is described in the Privacy Policy.
3.1. We give you access to the Service within your Plan and a non-exclusive licence to use the App for personal, non-commercial purposes, worldwide, for as long as the agreement lasts.
3.2. The Service is a tool for self-study. It is not an educational programme or teaching services. We issue no certificates and do not promise any level of language skill or exam results.
3.3. The Service is provided "as is". We may develop and change features, design, the list of languages and content. We give at least 10 days' notice before making a paid Plan worse; such a change applies from your next paid period.
3.4. The Service may be unavailable in some countries because of app store, payment or local legal restrictions.
4.1. The current limits of each Plan (cards per deck, AI decks per month, AI stories and hints per day, feed posts per day) and prices are shown in the App before you pay. Prices are in the app store's currency and may include your country's taxes.
4.2. "Unlimited" means no daily limit for normal personal use. A technical ceiling of 1,000 actions a day protects the Service from automated requests.
4.3. New AI materials do not appear instantly, and how often they appear depends on the Plan. Unused limits do not carry over and are not refunded.
5.1. Subscriptions are paid through Google Play or another app store. The store processes your payment details; we never receive or store them.
5.2. Before you pay, the App shows the price, the period and that the Subscription renews automatically until you cancel it.
5.3. You can cancel at any time in your app store's subscription settings, including through Profile → Settings → Subscription → Manage subscription. After cancelling you keep access until the end of the paid period and are not charged again.
5.4. Deleting the App or your Account does not cancel a store Subscription automatically.
5.5. A new price applies only from the next period and only after notice given as the store requires.
6.1. Refunds follow the rules of the app store you paid through and the mandatory consumer protection law of your country.
6.2. If you were charged after cancelling or by mistake, we help you get a full refund. Write to the store or to lawyer@enaso.org with your order number; we answer within 10 business days.
7.1. Some materials are created automatically. AI content may contain mistakes in translation, transliteration, grammar, pronunciation and facts. Do not rely on it for medical, legal, financial or other important matters.
7.2. We check AI content automatically (structure, complete translations, topics) but do not review every item by hand. Report a wrong item to support@enaso.org and we will fix or remove it.
7.3. To create AI content we send the language model provider the topic of your request, words from your decks, the language and level — never your name, e-mail or other Account data. Do not put personal data about yourself or others into requests.
7.4. You may use AI content created at your request for personal learning. Shared Service materials (stories, posts, pictures, decks) remain ours.
8.1. Rights to the App, its design, pictures, the bird character, name and databases belong to us or are used by us lawfully. You may not copy the Service's content in bulk, sell or distribute it.
8.2. What you add yourself (name, profile photo, covers, words and translations, request topics) remains yours. You give us a free licence to store, process and show it inside the Service while your Account exists.
8.3. You upload only content you have rights to and are responsible for it towards third parties.
10.1. If you break section 9 we may remove content, limit features or block your Account and tell you why by e-mail. For a serious breach the current period is not refunded, unless the mandatory law of your country says otherwise.
10.2. You can delete your Account at any time: Profile → Settings → Account → Delete account. Deleting the Account does not cancel a subscription in the app store (clause 5.4). Data is deleted as described in the Privacy Policy.
10.3. We may delete a free Account unused for more than 24 months after 30 days' notice by e-mail.
11.1. We do not guarantee uninterrupted operation and are not liable for failures of networks, app stores, AI providers and other third parties.
11.2. We are not liable for learning results, for decisions made on the basis of AI content, or for lost profits.
11.3. Our total liability to you is limited to what you paid us in the last 3 months. This limit does not apply to wilful misconduct or where the mandatory law of your country forbids it.
11.4. Neither party is liable for failures caused by force majeure, including blocking, sanctions and restrictions imposed by states or third parties.
12.1. We may change these Terms by publishing a new version at least 10 days before it takes effect. If you keep using the Service after that, you accept the new version.
12.2. If you do not agree, you may cancel your Subscription and delete your Account.
13.1. These Terms are governed by the law of the Republic of Kazakhstan. If you are a consumer and the law of your country of residence gives you stronger protection that cannot be excluded by contract, you keep that protection.
13.2. We try to settle disputes by negotiation; send a claim to lawyer@enaso.org and we answer within 10 business days. Otherwise the dispute goes to the court of the Republic of Kazakhstan at the Provider's location, unless mandatory law allows a consumer to sue in the courts of their place of residence.
13.3. These Terms are made in Russian, Kazakh and English. If they differ, the Russian version prevails.
IP Toria · IIN (taxpayer ID) 031210500716 · 12 Masanchi Street, Otegen Batyr village, Ili District, Almaty Region, Republic of Kazakhstan